FAQ

Use "Submit documents" (a Google Form) in the LINE menu and send photos or PDFs. For larger batches, put the files in the shared Google Drive folder we gave you, or send them by post.

When photographing documents, keep all four corners in the frame and avoid shadows and glare so the data can be read accurately.

Your monthly cut-off was agreed when we signed the contract. As a rule of thumb, sending everything by the middle of the following month lets us return that month's trial balance quickly. For the fiscal year-end, please send documents within about one month after the closing date.

As soon as your return is finalised we tell you the amount, the deadline and the payment method by e-mail or LINE. The payment options and typical deadlines are listed on the Tax payment & filing page. If you use direct payment, we complete the payment step together with the filing.

We check messages on weekdays from 9:00 to 17:00 and reply within one business day. Messages received outside those hours are handled on the next business day.

Yes. We meet online (Google Meet or Zoom) or at our office. Choose a convenient time via "Book a meeting" in the LINE menu.

Our standard is cloud accounting with freee or Money Forward Cloud. Linking your bank accounts and cards cuts manual entry dramatically and lets us automate bookkeeping and checks on our side. If you already use other software such as Yayoi, let us know.

Companies must keep books and records for seven years from the day after the filing deadline of the fiscal year (ten years for years with a blue-return loss carry-forward, among others). "Electronic transactions" such as invoices received by e-mail or receipts from online purchases must be kept as electronic data, not printed out.

Sources: NTA Tax Answer No. 5930, NTA, Electronic Books Preservation Act (Japanese)

Fees depend on your industry, revenue, who does the bookkeeping and whether payroll is included, so we quote after an initial meeting. A standard engagement consists of a monthly advisory fee plus a fee for the year-end closing and tax return.

Yes. Our working language is Japanese, and Chinese-speaking staff on the team handle consultations in Chinese. We also work in Korean. For English-speaking clients we mainly communicate in writing, by e-mail and documents. Every page of this site is available in four languages.

Yes. Our principal is both a certified tax accountant and an administrative scrivener, so we handle articles of incorporation and registration preparation, residence-status applications (such as Business Manager) and licence applications together with your tax matters.

Foreign businesses with taxable sales in Japan may have to file and pay Japanese Consumption Tax (JCT) depending on their circumstances. We act as tax agent for foreign businesses: qualified invoice issuer registration, preparation of returns and payment. Tell us your current sales volume and channels to start.

We can discuss it. Even for filing-only engagements we need to review the books, so we ask you to share your accounting data (software data or trial balances).

Yes. Document exchange is fully online, so we serve clients across Japan. In some regions, a local office of the chamber-of-commerce network we work with will be your nearest contact point.

It depends on whether your customers are businesses or consumers, whether you are currently exempt, and your sales volume. Registering creates a filing and payment obligation; not registering affects your customers' input tax credits. We calculate the pros and cons for your situation before recommending.

Send a short message via "Contact us" in LINE or by e-mail with your company name, industry and what you would like to discuss. We will get back to you with meeting options.